Turn Customer Feedback into Strategy with Perplexity

Written by Fred Ferguson – GeezerWise on Substack at www.geezerwise.com #Perplexity

Customer feedback is gold… but most of us treat it like scrap metal.

We’ve got emails, tickets, reviews, surveys, DMs, and chat logs piling up like junk mail. It’s scattered, noisy, and overwhelming.

So what happens? We either ignore most of it… or make big decisions based on whoever yelled the loudest. Not exactly strategic.

Perplexity fixes that. It tak…