There’s Nothing Worse Than Bots (Unless You’re One of Them)
If your tech drives people away, it ain’t smart... it’s just shiny.
I got an email recently.
“Great tips,” it said, “but there’s nothing worse than bots for customer service.”
I didn’t reply. Not because I didn’t care… because I did.
But because I knew this person wasn’t really mad at me.
They were mad at that one time they tried to cancel a subscription and spent 45 minutes yelling “REPRESENTATIVE!” into their phone like a lunatic.
We’ve all been there.
The “bot wall” is real—and it’s frustrating as hell.
But here’s the thing:
It’s not the bot’s fault. It’s the bozo who deployed it.
Bad AI is like a voicemail loop from 2003 with a shinier skin.
It ignores you.
It repeats itself.
It “apologizes” for the inconvenience and then dumps you into an FAQ nobody asked for.
So yeah… that kind of AI? I hate it too.
But that’s not what I’m teaching.
That’s not what I’m using.
And if you’re part of the GeezerWise crew, it’s sure as hell not what I want you building.
The point of AI isn’t to replace humans.
It’s to amplify what makes us irreplaceable.
If you’re using AI to ghost your customers, you’re doing it wrong.
If you’re using AI to connect faster, respond better, and serve smarter—now we’re talking.
I don’t teach people to “bot-ify” their business.
I teach people how to use AI tools like a craftsman uses a chisel:
With skill. With care. With soul.
If AI ever makes me sound like a heartless drone, pull the plug and hand me a crayon.
But if it helps me show up more consistently, write faster, serve better, and still sound like me?
Then yeah, I’m all in.
And I want you to be, too.
🔧 Let's build smart. But let’s also build real.
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🧠AI Secrets is written by Fred Ferguson aka GeezerWise — a 73-year-old digital strategist who believes it's never too late to learn how to make smart, simple, sustainable income online.
I teach older creators, late bloomers, and freedom seekers how to think better with AI — not just use it for shortcuts.
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